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Rent Collections Specialist

Dec 19, 2022 | Openings

We are looking for an enthusiastic & professional Rent Collections Specialist to join our incredible team.

You will preserve favorable relations with property owners and tenants, contribute to a positive atmosphere in the office and portray a positive image of the company in your activities. You will oversee and coordinate the orientation of new tenants, andassist with performing office management and clerical tasks.

To be successful you need to balance the needs of property owners with those of tenants, and achieve occupancy and rental goals. Top applicants are proficient multitaskers, organized and have strong people skills.

Main Responsibilities:

● Recording and updating details of prospective and existing landlords and
tenants into a computer database swiftly.
● Examining properties and informing maintenance staff of issues.
● Advertising available properties and conducting property tours as part of
marketing activities.
● Screening prospective tenants to ensure they meet eligibility requirements.
● Completing lease applications and assisting with verification of application
information.
● Informing prospective tenants of results.
● Inspecting properties when tenants take occupation and vacate.
● Liaising with tenants to provide information and address their complaints and
concerns.
● Maintaining and storing documentation effectively.
● Accepting rent payments, security deposits and other applicable fees.

Main Requirements:

● Strong Project Management Background
● Previous experience as a Property Manager, Rent Collection Specialist or similar position
● Experience filing evictions online & collecting ent
● Knowledgeable of the HUD Process
● Outstanding communication skills, both verbal and written.
● Excellent negotiation and problem-solving skills.
● Strong people skills.
● Available to work extended hours.

Schedule: Mon-Fri 9-5 CST
Salary: $8 per hour

Frequently Asked Questions

What are the equipment and system requirements for onboarding?
Depending on the position, the general ones are as follows:
High-speed internet (10mps minimum)
Secure workroom
PC computer with intel core I5 or higher
Wired Headset with Mic
How long does it usually take to pass all interview stages?

It can take anywhere from 2-10 business days to hear back from us. The process can be accelerated if the candidate completes the tests and videos as soon as they are received. Then it is determined by the time the client has set aside for the process.

What’s the advantage of being part of the talent pool?

After passing all stages of our screening process, an applicant is added to our talent pool. When we have a job order, we will invite qualified professionals from our pool to an interview with the client.